Please send the PayPal Transaction ID as well as the email address associated with the PayPal account to Store@IDWPublishing.com and we will look into it.
IDW Help Center
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IDW Help Center
How can we help?
I paid for an order with PayPal and the funds were taken out of my account. I don’t see the order in “My Orders” and did not receive an order confirmation. What do I do?
Payment
Last updated on 07 Nov, 2025
Please send the PayPal Transaction ID as well as the email address associated with the PayPal account to Store@IDWPublishing.com and we will look into it.